Privacy Policy

1. Introduction

At Carbonetrix, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our platform.

We are committed to protecting your personal data and your right to privacy. If you have any questions or concerns about this policy or our practices with regards to your personal information, please contact us at info@carbonetrix.com.

2. Information We Collect

We collect personal information that you voluntarily provide to us when you register on the Platform, express an interest in obtaining information about us or our products and services, or otherwise when you contact us.

Personal Information Provided by You

• Contact Data: Name, email address, phone number, and mailing address.
• Credentials: Passwords and similar security information used for authentication and account access.
• Company Data: Company name, size, and industry.
• Payment Data: We collect data necessary to process your payment if you make purchases, such as your payment instrument number (e.g., credit card number). All payment data is stored by Stripe.

3. How We Use Your Information

We use personal information collected via our Platform for a variety of business purposes, including:

• To facilitate account creation and logon process.
• To send administrative information to you, such as security alerts or information regarding updates to our terms.
• To fulfill and manage your subscriptions.
• To provide you with the requested services and support.
• To improve our Platform and provide a better user experience.
• To comply with legal obligations and prevent fraudulent activity.

4. How We Share Your Information

We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations.

• Service Providers: We may share data with third-party vendors who perform services for us, such as payment processing (Stripe), email delivery (Resend), or cloud hosting (Supabase).
• Business Transfers: We may share or transfer your information in connection with any merger, sale of company assets, or acquisition of all or a portion of our software to another company.

5. Data Security

We have implemented appropriate technical and organisational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure.

6. Your Privacy Rights

In some regions (like the EEA and UK), you have certain rights under applicable data protection laws. These may include the right to:

• Request access and obtain a copy of your personal information.
• Request rectification or erasure of your data.
• Restrict the processing of your personal information.
• Data portability.

7. Contact Us

If you have questions or comments about this policy, you may email us at: